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About SYS

Based in the Hampshire countryside, Secret Yarn Stash was born from a love for the art of crochet. 

The company founder is Louisa Bird, who grew up watching her grandmother crocheting granny squares into huge blankets for all the family, and who taught herself to crochet from a book one winter while living in Berlin.

SYS brings you the prettiest and squishiest of yarns, with keen pricing, plenty of crochet and knitting staples, plus more specialist yarns with good eco-friendly and sustainability credentials. As staunch animal lovers, we shy away from fibres derived from animals for welfare reasons, so the vast majority of the yarns stocked are made from non-animal fibres and are therefore vegan-friendly.

Using our powers of crafting for good is also close to our heart, so those of you who crochet and knit for charity are also well-served, with a good range of highly affordable yarns for making items to donate to good causes, including baby wools, affordable acrylics, and pure cotton/cotton mix yarns.

Why buy from Secret Yarn Stash?

Free first class delivery if you spend over £30
We know what it's like; you've ordered, and you want to get your hands on that yarny goodness asap! That's why we ship your orders via Royal Mail 24 as standard, including when your orders over £30 qualify for free shipping. Why wait longer than you have to, don't you think?!

Environmentally friendly packaging
Nobody likes it when their parcels turn up with too much packaging, or materials that are harmful to the environment. With that in mind, your orders will be shipped to you in mailing bags that are fully recyclable, and that will also keep your goods protected on their way to you. These bags are made from sugarcane and their production is carbon neutral, making them a genuinely sustainable option. Neat.

No-quibble returns
If you make a mistake and order the wrong yarn, you can return it to us for a refund (as long as it's unused, natch!). And if - heaven forfend, but nobody's perfect - we make an error of any kind, we'll do everything we can to put it right.

Simple, safe and secure shopping, with a fast, friendly, personal service
First the dull bit - the SYS website is easy to use and fully secured with a Thawte SSL certificate. And now, the lovely part - we adore yarn and we love our customers! We'd love to be your new favourite yarn store, too, so if you sign up as a Secret Yarn Stash club member (it's free), you get to claim all these fab VIP benefits:

  • 15% off your first order
  • Exclusive members-only discounts via email
  • Reward points earned with every order
  • Regular surprise giveaways
  • Personal wish list (so you can make sure your peeps know exactly what to buy you!)
  • Latest SYS news and blog posts
  • A special gift on your birthday

If you have any questions, we offer a friendly and personal service at all times, so do get in touch if you'd like any advice or if you have any specific stock requests.

Thank you for visiting and supporting a small business, and happy shopping!